For the seventh year in a row, we’ve won the ClearlyRated Best Of Staffing Client and Talent Awards.
We’re obviously thrilled by the news, because these awards are based completely on the ratings given by our clients and the permanent and temporary employees that we’ve placed with our clients. It’s really a report card on how we do business.
So here are the hard numbers: We received satisfaction scores of 9 or 10 out of 10 from 85.9 percent of our candidates, up from 80.6 percent last year, and from 82.5 percent of our clients, down a bit from 90.4 percent a year ago. Both of these results are significantly higher than staffing industry averages, which are 41 percent for high client satisfaction and 40 percent for high candidate satisfaction
Those numbers make us feel both honored and humbled, especially this year. As we dealt with COVID-19 protocols for another year, our main goal was to make sure our service levels did not slip. To maintain service levels, we spent the whole year trying to figure out new ways to keep in contact with people. We had more face-to-face contact than the year before, but it was still limited.
It’s very rewarding to learn that our efforts were appreciated.
Just as we’ve done every year when these awards are announced, we’re going to relish the honor that accompanies them. For a couple of minutes.
Then we’re going right back to work finding the right fit between our clients and candidates, and finding ways to support everyone until the pandemic is behind us. That’s our passion, and we’re not the type of people who enjoy sitting around looking at awards.
But if you would like to see what we’ve accomplished, just click here to see what we've accomplished. And contact us if you need a great IT consultant or if you want to put your skills to work for a great client.
We’re among the best in the business, after all. For the seventh year in a row!